If you wish to return an item to us that you did not order, or for any other reason that is our fault, you must CONTACT US PRIOR to sending it back so we can make arrangements to either refund you the purchase price or replace wrong items, minus shipping.

If you want to return an item for any other reasons, you can always return the item for a refund minus $20 handling fee and you're responsible for shipping it back to us.

Be advised that diaper cakes cannot be returned if the package is opened due to sanitary reasons; we also can't accept returns after 30 days the order has been shipped.

We don't accept returns on custom orders and personalized items. Customers wishing to report a damaged or incorrect order can do so by emailing us at Orders@CoastalArtStudio.com

PLEASE DO NOT return items to us without having contacted us in advance. We will contact you to let you know what to do with the goods that you wish to return to us.